.

.

.

.

.

.

.

Equitable is a financial services company focused on providing life insurance, retirement, and investment solutions designed to help clients achieve financial well-being and security. At Equitable, your interests and goals are just as important to us as they are to you. Join an organization where you have access to support, resources, and training to help you succeed.

Join Our Talent Community

Disability and Life Waiver Specialist (HYBRID OR REMOTE)

Apply

Sign up to receive career updates before completing the application

Note: You will complete the application on the next page

×

Skip & Continue

Job Number: 9953

Job Number: 2600004Q

External Description: About the Role

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we've honed since 1859.

Equitable is seeking a dynamic Disability and Life Waiver Specialist to join our Disability and Absence Claims organization. This role will play a critical part in reimagining the waiver of premium process and ensuring exceptional service delivery for our claim teams.

What You'll Be Doing

  • Claims Processing: Review and analyze claims for waiver of premium benefits, ensuring all required documentation is complete and accurate. Determine eligibility for waiver of premium benefits based on policy terms and conditions. Communicate with insured parties, policy holders and other stakeholders to gather necessary information.
  • Documentation and Compliance: Maintain detailed and organized records of all claims processed. Ensure compliance with federal, state and company regulations and guidelines. Prepare reports and documentation for internal and external audits where applicable.
  • Customer Service: Provide exceptional customer service by addressing inquiries and resolving concerns related to premium waiver claims. Educate insured parties and policy holders on waiver of premium provisions as needed to align with the ongoing claim management process.
  • Collaboration: Collaborates with internal departments, external partners, and other key stakeholders to resolve complex claim issues when needed. Participate in team meetings and contribute to process improvement initiatives.

This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; New York, NY), a hybrid schedule with 2-3 days on-site per week is expected to foster collaboration and connection.

The base salary range for this position is $ 47,000 - $ 65,000 . Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits : Equitable Total Rewards Program
What You Will Bring
  • 2 years of experience in Long Term Disability and Life claims or related field.
  • Experience with waiver of premium for Long Term Disability and Life Claims coverages Excellent customer relationship management skills
  • Strong verbal and written communication skills
  • Comfortable dealing with complexity and ambiguity and able to explore multiple solutions

Preferred Qualifications
  • Previous experience with FINEOS Claims software platform preferred, but not required

Skills

Data Integrity: Knowledge of objectives, terminologies, and approaches of data integrity; ability to ensure the accuracy and consistency of data in various business environments.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

About Equitable

At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click Careers at Equitable to learn more.

**********

Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com .

Community / Marketing Title: Disability and Life Waiver Specialist (HYBRID OR REMOTE)

Location_formattedLocationLong: