Employee Benefits- Installations Analyst

Job Number: 6141

Job Number: 20000491

External Description: Thank you for your interest in a position with Equitable.

Incumbent will be a member of the Equitable's Employee Benefits Installation team responsible for the timely and accurate implementation of each client, as well as actively assisting with the development and refinement of the overall implementation process. The incumbent will be primarily focused on our small market clients in the following capacities:

• Supporting the Installations team with all tasks, including customizing employer applications, following up on missing requirements, validating all employer and employee-level data, partnering with the Underwriting and Distribution to process any necessary plan updates, etc.

• Assisting with the generation and distribution of customized benefit summaries, rate grids, approval letters, and other documents provided during implementation.

• Maintaining acceptable production turnaround times, tracking the progress of each installation in CRM, and providing a status whenever requested.

• Providing information to external partners regarding product-specific features, system access and administration, and may provide technical training to the client if needed.

• Training escalations and seeing them through to resolution.

• Interacting with internal Equitable teams (Sales Executive, RAM, Operations, Configuration, IT) to ensure each group is implemented accurately within all the various systems and documents.

• Cross training with various departments to improve the overall client experience as volumes increase and workloads shift (Customer Service, Amendment Processing, Quality Review)Minimum Qualifications

• 1 years of group insurance experience with knowledge of Life/AD&D, Dental, Vision, Short and Long-Term Disability.

Preferred Qualifications

• North Carolina Life and Health Insurance License Preferred or be willing to obtain within 3 months from date of hire.
• Proven ability to manage multiple installations and clients at a time, while paying strict attention to detail, and ensuring timely completion.
• Excellent listening and presentation skills.
• Excellent verbal and written communication skills.
• Incumbent will have ability to operate in a challenging and fast-paced team environment, adjusting quickly to change.
• Incumbent will possess a high level of reliability, responsibility, and organization.
• Foreign language speaking (e.g., Spanish) incumbent a plus.

About Equitable
We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.

As an employer, Equitable is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. Equitable has been recognized and certified as a great place to work by the Great Place to Work Institute.

We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave Equitable. Almost 40% of our open jobs are filled with current employees.

In addition to competitive compensation and an outstanding benefits package including 401(k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.

Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-6368 or email us at TalentAcquisition@equitable.com.

Community / Marketing Title: Employee Benefits- Installations Analyst

Location_formattedLocationLong: Charlotte, North Carolina US